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FAQ

Is there a minimum order?

No there is no minimum order at this wholesale site.

 

Are your products good quality?

Quality is our number one priority, whether if it is a cello product or any other kind of product and or equipment, in our site it will be the best. We guarantee it, or your money back.

 

I like your products, how can I puchase them?

We do all of our sales and transactions in our secure site over the Internet with credit cards. Sorry, no terms, no COD.

 

What is your estimated shipping times?

Our orders are processed inmediatly and usually shipped within 2 to 5 business days from South Florida (VIA FedEx). Sorry we can not ship to a P.O. Box. In the unlikely event of a delay, we will contact you to make arrangements.

 

Can I get samples of your products ?

Yes, go to the "samples" icon and click on it. These samples include swatches and actual products. The small charge is refundable with your next order.

 

What is your return policy?

All merchandise must be in good condition and returned within 30 days in order to receive a credit. All orders returned will be processed in ten days of receipt and credit will be issued. Sheets have a 20% restocking fee unless defective. Packaging equipment, custom orders and specially priced orders cannot be returned unless defective. No returns on holiday merchandise unless received two weeks or more before the holyday(Freight charges are non refundable)*

 

Return to:

Cellodepot.com

8306 Mills Drive # 156

Miami, FL. 33183


Thank you for your business. Cellodepot.com

 

Will you be adding new products in the near future?

We will continue to add new products to our line on a regular basis please continue to visit our web site for new Weekly Specials. Yes, we are constantly searching the globe for manufacturers that are willing to compromise in price and quality to bring them to you.

 

* Terms and prices subject to change without notice